MALAYSIAN COMMUNICATIONS AND MULTIMEDIA COMMISSION SURVEY

The Malaysian Communications and Multimedia Commission (MCMC) will be conducting the following surveys to collect data pertaining to access and usage of hand phone, ecommerce, quality of experience and consumer satisfaction:

a. Hand Phone Users Survey;

b. E-commerce Consumers Survey;

c. Broadband Quality of Experience Survey;

d. Consumer Satisfaction Survey - Broadband Service and Public-Cellular Service; and

e. Consumer Satisfaction Survey – Courier Service.

 

The survey will commence from 22 April 2021 until 31 December 2021 and data collection will be conducted daily, except for national and state public holidays.

The survey will be conducted via MCMC secure online system and face-to-face survey by the appointed representative from Pusat Internet Komuniti (PIK). Each respondent will be selected at random to participate in the surveys.

 

Please be advised that the purpose of this survey is for data collection only. No personal data will be collected i.e. full name or bank details for this survey. Neither money will be collected nor sales solicited.

Participation is on a voluntary basis. However, cooperation from the respondent is much appreciated. Any survey completion or extension will be announced accordingly on the MCMC website: www.mcmc.gov.my.

 

Further information and guidelines to participate in the above surveys can be referred here:

https://www.mcmc.gov.my/skmmgovmy/media/General/pdf/ENGLISH-Handphone-Survey-Notification_2021.pdf

Menu

Dashboard

My Activity

Pay Bills

My Profile

Logout

Login / Register

Select ONE to proceed

Frequently Asked Questions

Select a service to continue

How to view and pay bill

Login to your account now
to manage all you unifi service, pay bills, view and download your bill 24/7, get help and much more.

How does 5G push the boundaries of your digital life?

Experience the advantages of 5G at your fingertips

in a world of speed, super-low latency, and hyperconnected devices

Faster internet

How fast?

Real-time response

How real?

Hyperconnectivity

How hyper?

What do I need to experience 5G now?

Claim your 5G data pass now!

FREE until 30th June 2022

*Terms and conditions apply.

Frequently Asked Questions (FAQ)

TM through unifi Mobile will be conducting a user trial for its 5G network service and you are able to activate your FREE Unlimited 5G Data Pass (Valid for 30 Days), as many times as you wish on your myunifi app or unifi portal.

You can simply activate the unifi Mobile 5G pass on the myunifi app or unifi.com.my portal as below:

a. myunifi app:

  1. Download and login to myunifi app
  2. Click on Account tab at the bottom menu, and choose your unifi Mobile account from the list
  3. Click on your mobile number
  4. Click on Top Up
  5. Choose 5G 999GB Data Pass

b. unifi.com.my:

  1. Login to your unifi account at the selfcare digital portal
  2. Click on View Service at the preferred unifi mobile service
  3. Click Subscribe at the 5G 999GB Data Pass and then click Confirm

You can now enjoy 5G network in 5G areas.

You can view the coverage map for unifi Mobile 5G network at http://unifi.com.my/check-coverage. However, if you are not within the stated 5G network coverage areas, you are able to continue to enjoy 4G connectivity on our unifi Mobile network.

View Full List of 5G with unifi Mobile FAQs